Air New Zealand shares the refund if passengers cancel their tickets. Generally, the refund is shared within 7 working days after your flight is canceled. Ensure you cancel the flight before check-in according to the Air New Zealand cancellation policy. The airline transfers the complete amount when the ticket is canceled within 24 hours of making a reservation. After that, you need to pay the cancelation fee based on the fare conditions mentioned in your ticket.
Travelers with refundable tickets get the money via their original mode of payment. For non-refundable tickets, you will be shared with the travel voucher that can be used to book the next flight. It is valid for 1 year from the date of issuance.
How to cancel my Air New Zealand flight?
As per the Air New Zealand cancellation guidelines, passengers can cancel the flight online or via customer support. If you want to cancel your, follow the steps shared below:
- Visit the website for more details.
- Click on Manage Booking.
- Enter the details, booking reference, and family name.
- Select the Continue option.
- Choose the ticket and click on the cancel option.
- Fill out the form asked by the airline.
- Select the submit button.
You will immediately share the mail about the ticket cancelation. In case you have any issues, contact customer support.
Can I apply for a refund if my flight is canceled by the airline?
Passengers are eligible to request a refund if their flight is canceled by Air New Zealand. You are entitled to the full amount. Another option is that you can rebook the next available flight. If you cannot search for a suitable flight, contact customer support. They will arrange a seat for you.
How can I connect with an Air New Zealand live representative?
Travelers can speak with a live representative if they have any queries before flight cancelation or requesting a refund. Dial the Air New Zealand phone number 1 (800) 262-1234 for assistance. You must select the language and follow the IVR instructions to talk with the right representative.
Check the airline on social platforms to get the latest updates. Visit the website for more details. To get immediate instructions, you can call an agent.