HP printers are known for their reliability and performance, but occasionally, users encounter issues like the printer showing offline status on their Windows 10 computers. This problem can disrupt your workflow and delay important tasks. Fortunately, resolving the hp printer keeps going offline is possible with a few simple steps. In this guide, we’ll provide you with a step-by-step solution to get your printer back online and functioning seamlessly.
Step 1: Check Printer Connections Ensure your HP printer is properly connected to your Windows 10 computer via USB cable or Wi-Fi. If using a wired connection, make sure the USB cable is securely plugged into both the printer and the computer. For wireless connections, verify that your printer and computer are connected to the same Wi-Fi network.
Step 2: Restart Your Devices Firstly, power off both your HP printer and Windows 10 computer. Wait for a minute, then power them back on. Sometimes, a simple reboot can resolve connectivity issues and bring the printer back online.
Step 3: Set the Printer as Default
- Press the Windows key and select “Settings” (the gear icon) from the Start menu.
- In the Settings window, click on “Devices,” then select “Printers & scanners” from the left menu.
- Locate your HP printer in the list. Click on it and then click the “Manage” button.
- In the next window, click on “Set as default” to make your HP printer the default printer for your Windows 10 system.
Step 4: Check Printer Status
- Go to the Control Panel on your Windows 10 computer.
- Navigate to “Devices and Printers.”
- Locate your HP printer, right-click on it, and select “See what’s printing” from the context menu.
- In the print queue window, click on “Printer” in the menu bar and ensure that the “Use Printer Offline” option is unchecked. If it’s checked, click on it to unselect.
Step 5: Update Printer Drivers Outdated or incompatible printer drivers can cause offline issues. To update drivers:
- Press the Windows key + X and select “Device Manager.”
- Expand the “Print queues” category, right-click on your HP printer, and choose “Update driver.”
- Select “Search automatically for updated driver software” and follow the on-screen instructions to complete the update process.
Step 6: Disable SNMP
- Go to “Devices and Printers” in the Control Panel.
- Right-click on your HP printer and select “Printer Properties.”
- Go to the “Ports” tab and find your printer’s port (usually labeled IP_xxx).
- Select the port and click on “Configure Port.”
- Uncheck the “SNMP Status Enabled” option and click “OK.”
Step 7: Restart Print Spooler Service
- Press the Windows key + R, type “services.msc” and hit Enter.
- Scroll down to find “Print Spooler” in the Services window.
- Right-click on “Print Spooler” and select “Restart.”
Following these steps should help resolve the hp printer offline fix windows 10 system, allowing you to resume your printing tasks without any interruptions. Remember, if you encounter persistent problems, it’s always a good idea to contact HP customer support for further assistance. Happy printing
