QuickBooks uses a company file to store and manage your accounting data. To add some new information to the file, you need to open it. But when trying to access the file, an unknown error was encountered: error 6210, with an error message ‘We’re sorry. QuickBooks encountered a problem when opening the company file.’
QuickBooks Error 6210 appears when a user fails to open the company file in multi-user mode. It happens mainly when the company file you are accessing is hosted on a workstation, not over your network. We are writing this guide to help you fix the error 6210, which contains the possible reasons and the suitable fixes.
This blog contains a complete guide to fixing the ongoing error. In case you are unable to handle the error on your own and require expert guidance, dial +1-(855)-955-1942 and reach out to us
Know What Provokes QuickBooks Error Code 6210, 0?
Above, we have talked about one of the major reasons behind the error code 6210, 0. But there are other responsible factors as well that trigger this error code in QB; let’s get familiar with them:
- .ND and .TLG components of your company file are damaged, triggering the error 6120, 0 in QuickBooks.
- A user has accessed the company file in single-user mode rather than multi-user, which causes the mismatch between the transaction file and the .qbw file.
Also See: QuickBooks Error H202 (Multi-User Switching Problem)
Eliminate QuickBooks Error Code 6210 by Following the Given Solutions
You must remove the error code 6120 to access the company file successfully. Follow the given stepwise solutions for the same:
Solution 1: Give a New Name to .ND and .TLG Files
.ND and .TLG files are the components of QuickBooks files. These configuration files provide access to open your data file over a network or workstations. If these file components get damaged, access to the company file can get interrupted. Let’s fix this issue by renaming these files:
- Open File Explorer and follow the path C:Program FilesIntuitQuickBooks.
- From the list of QB files, find the data file with .ND and .TLG extension. These files will be found as company_file.qbw.nd and company_file.qbw.tlg.
- Move your cursor to these files, right-click each, and select Rename.
- Add OLD to the file names list as company_file.qbw.nd.old.
- Close all the open windows and restart the QuickBooks Desktop.
- Finally, try again to open your company file.
Solution 2: Switch off All the QuickBooks Processes
- Open the server computer of QuickBooks as an admin.
- Move your cursor to the Windows icon on your screen and right-click on it.
- From the power menu, select Task Manager and open it.
- Click on the Users tab from the Task Manager window.
- Highlight each process of QuickBooks and hit the ‘End Processes’ button, and the error may get fixed.
After following the troubleshooting solutions, try again to access your data file. If this error still appears, you must reach out to the experts. Give us a call on +1-(855)-955-1942, connect with our team of technical experts, and get the QuickBooks Error 6210 fixed.
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